“UK based help desk & support.”

Services

Support

When you are automating your communications with your supply chain partners you need the piece of mind of a technical support team on hand to help you in the case of any problems. UK based telephone support services are provided by our technology partner, FirstB2B, for the hours of cover that your business needs. FirstB2B have been supporting companies in this way for 12 years and are one of the only companies in their field to be accredited to ISO 9001: 2008 for their support and integration services.

Technical support is also crucial to the message mapping process: here FirstB2B’s technical team will talk direct to your partners’ IT team or alternatively the providers of the business systems that they use.